Terms + Conditions

Pure Intentions Roasting Co. d/b/a Pure Intentions coffee offers this website to allow you to shop for coffee, tea, and other products online, to locate our products and locations, and to help you learn more about our company and coffee. By using this website, you agree to these terms and conditions. This website is intended only for the use of persons age eighteen (18) or older. We reserve the right to modify or update these terms and conditions at any time. Please be sure you have read and agree to our current terms and conditions.

Privacy:

Pure Intentions Coffee cares about your privacy. Please read our Privacy Policy, which outlines how our site will collect information about you, how information will be shared and secured, and certain rights you have with respect to your information. We reserve the right to modify or update our Privacy Policy at any time. Each time you use this website, you agree to all terms of our current Privacy Policy.

Trademarks:

Pure Intentions Coffee is the owner of numerous trademarks, logos, emblems, and other brand imagery, all of which represent our published mission and vision. We own several trademarks and service marks that have been registered with the United States Patent and Trademark Office. By using this website, you acknowledge our ownership of our marks and agree not to challenge our rights. You may not use any of our marks or brand imagery in any manner that would lead to confusion as to the source of any product or service, in any manner that would falsely suggest that Pure Intentions Coffee is affiliated with, endorses, or sponsors any product or service, or in any manner that would disparage our marks and brand. Our website may include references to marks that belong to other parties. These marks are the property of their respective owners, which may or may not be affiliated or connected with us in some way. We do not authorize you to use any third party’s marks.

Copyright:

We own and reserve all right, title, and interest in and to our website. This includes the copyright in the software and code that allow you to operate the website and the copyright in all content including text, graphics, and images. We hereby grant you a limited revocable license to use our website for personal noncommercial use. You may not copy, distribute, perform or display publicly, prepare derivative works based from, or use our website except as expressly provided in these terms and conditions unless you receive our prior written permission. You may not use our website to collect data or other information. You may not reverse engineer any part of our website. We reserve the right to terminate your license to use this website if you do not comply with these terms and conditions.

Subscriptions:

Your subscription may be cancelled at any time from your Account or by emailing info@pureintentionscoffee.com. Please allow 3 business days for changes to take effect, business days being Monday through Friday. For Recurring Charges on your subscriptions, you will be charged the same amount for each order that is generated from your subscription unless configuration changes are made to the subscription, or you cancel and then resume that subscription.

Accuracy of Information:

We attempt to be as accurate as possible; however, we do not warrant that all product descriptions, photographs, pricing or other information on the website is accurate, complete, current, or error-free. All weights and size dimensions are approximate. All features, content, specifications, products and prices of products and services described or depicted on the website are subject to change at any time without notice. The inclusion of any products or services on the website at a particular time does not imply or warrant that these products or services will be available at any time.

We may make changes in information about price and availability without notice. The price displayed on the website may differ from the price for the same item sold as in-store merchandise. The receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. If a product offered by us is not as described or pictured, your sole remedy is to return it in an unused condition for a refund. In the event of an error, whether on the website, in an order confirmation, in processing an order, in delivering a product or otherwise, we reserve the right to correct such error and revise your order accordingly, or to cancel the order and refund any amount charged. Your sole remedy in the event of an error is to cancel your order and obtain a refund. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the charge.

User Accounts:

Users of this website age eighteen (18) and older may register for an account to purchase products. If you are under the age of eighteen (18), you may not register for access to an account and you may only purchase our products through and with the consent of a parent or guardian. When you register for an account, you hereby represent that:

You meet the age requirements posted on the website;

The information you provide is accurate, current and complete, and you agree to maintain and promptly update your information so that it remains accurate, current and complete;

You will be responsible for all activities and transactions that take place and all materials posted by you or anyone using your account;

Your use of the website is limited to personal or household use and you will not engage in resale or commercial purchase through the site;

You will be solely responsible for maintaining the secrecy and security of your account and password and for restricting access to your computer.

We reserve the right to terminate any user account or cancel product orders in our discretion.

Users age eighteen (18) and older may also sign up to receive promotional emails from us. When you ask to be placed on our email list, you hereby confirm that you are over the age of eighteen (18) and that you wish to receive promotional emails from us. If you are receiving promotional email from us and would like to be taken off our list, simply click the link at the bottom of any email to unsubscribe.

Communication:

You may not submit content to the website, use the site, or otherwise communicate with us and our other customers in any manner that:

Is offensive, violent, promotes harassment or physical harm of any kind against any group or individual;

Is libelous or slanderous;

Is intended to cause commercial harm to us or to benefit a third party at our expense;

Exploits people in a sexual or violent manner, is pornographic or contains nudity, violence or offensive subject matter or contains a link to a website containing such material;

Involves any automated use of the system such as, but not limited to, using scripts to add  

friends or send comments or messages;

Collects others' names, personal information or contact information by electronic or other means for the purpose of sending unsolicited communications;

Constructs any links from any page on our website to any other site on the internet, or frames any page from our website on any other website;

Uses any automated or computerized process we have not previously authorized to access, obtain or download data or content;

Circumvents or modifies, attempts to or assists another in circumventing or modifying any security technology or software that is part of our website;

Interferes with any standard technical measures used by copyright owners to identify and protect copyrighted works;

Transmits or disseminates any kind of material that contains viruses, bots, worms, warez servers, or any other computer code, files or programs that interrupt, destroy or limit the functionality or operation of any computer software or hardware or telecommunication systems of third parties, interrupt the normal execution of communications, interfere with or interrupt the services provided on this website otherwise permits the unauthorized use of or access to a computer or a computer network; or

Uses the website and its services in a manner inconsistent with any and all applicable laws and regulations.

We have the right, but no obligation, to remove any submitted content for any reason. We may, at our sole discretion, remove any content that violates these terms and or is deemed to be objectionable or inappropriate for any reason.

Third Party Links:

From time to time, the website may contain links to websites that are not owned, operated or controlled by Pure Intentions Coffee or its respective affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave the website. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other website(s). Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials or other information located or accessible from any other websites, or the results that you may obtain from using any other websites. If you decide to access any other websites linked to or from the website, you do so entirely at your own risk.

Copyright Claim Policy:

We do not permit anyone to post materials on our website that infringe the copyrights of others. If you believe any content on our website infringes your rights or if you are acting with consent on behalf of someone who does, please send us notice through our Copyright Infringement Claims Procedure (see below).

DISPUTE RESOLUTION & ARBITRATION AGREEMENT ("Arbitration Agreement")

Scope of the Arbitration Agreement.  Mindful of the high cost of legal disputes, not only in dollars but in time and energy, both you and Pure Intentions Coffee agree that any legal dispute between you and us concerning or arising in any way out of a purchase from our website, any communications between you and us, or your participation in any other program or service provided by us shall be resolved through binding individual arbitration unless you opt out of this Arbitration Agreement using the process explained below. You understand and agree that you are waiving your right to sue or go to court to assert or defend your rights. However, either you or Pure Intentions Coffee may bring any individual claim in small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual claim.  The term “dispute” means any dispute, action, claim, or other controversy between you and Pure Intentions Coffee, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

Informal Dispute Resolution:

Either party asserting a dispute shall first try in good faith to resolve it by providing written notice as specified below to the other party describing the facts and circumstances (including any relevant documentation) and allowing the receiving party 30 days in which to respond.  Notice shall be made by first class or registered mail to Pure Intentions Coffee at the registered address on file with the United States Postal Service or to you at the postal address on file with Pure Intentions Coffee.  Both you and Pure Intentions Coffee agree that this dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.

Right to Opt Out of this Arbitration Agreement:

You may opt out of this Arbitration Agreement within the first 30 days after the earliest of the first time you (a) make a purchase from our website; or (b) sign up for any program or service provided by Pure Intentions Coffee. You may also opt out of this Arbitration Agreement within 30 days after we notify you regarding a material change to this Arbitration Agreement.  You may opt out by sending an email to us at info@pureintentionscoffee.com or by sending a letter to our address as registered with the United States Postal Service. You should include your printed name, mailing address, and the words “Reject Arbitration.” 

How Arbitration Works:

Either party may initiate arbitration, which shall be conducted by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules (“AAA Rules”), as modified by this Arbitration Agreement. The AAA Rules are available on the AAA’s website www.adr.org, or by calling the AAA at (800) 778-7879. In the event the AAA is unavailable or unwilling to hear the dispute, the parties shall agree to, or the court shall select, another arbitration provider. Unless you and Pure Intentions Coffee agree otherwise, any arbitration hearing shall take place in Mecklenburg County North Carolina or you can choose to conduct a documents-only arbitration or conduct any hearing by video or telephone.

Waiver of Right to Bring Class Action and Representative Claims:

All arbitrations shall proceed on an individual basis. The arbitrator is empowered to resolve the dispute with the same remedies available in court, or if you are a resident of California, the arbitrator can award public injunctive relief. YOU AND PURE INTENTIONS COFFEE ALSO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER IN ARBITRATION ONLY IN YOUR OR THEIR RESPECTIVE INDIVIDUAL CAPACITIES AND IN SO DOING YOU AND PURE INTENTIONS COFFEE HEREBY WAIVE THE RIGHT TO A TRIAL BY JURY, TO ASSERT OR PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS ACTION ARBITRATION, ANY PRIVATE ATTORNEY GENERAL LAWSUIT OR PRIVATE ATTORNEY GENERAL ARBITRATION, AND ANY JOINT OR CONSOLIDATED LAWSUIT OR JOINT OR CONSOLIDATED ARBITRATION OF ANY KIND.  If a court decides that the limitations of this paragraph are deemed invalid or unenforceable, any putative class, private attorney general, or representative action must be brought in a court of proper jurisdiction and not in arbitration. 

Governing Law and Other Terms:

This Arbitration Agreement shall be governed by, and interpreted, construed, and enforced in accordance with, the Federal Arbitration Act and other applicable federal law.  To the extent state law applies to any aspect of this Arbitration Agreement, or to any disputes and claims that are covered by the Arbitration Agreement, the law of the State of North Carolina will govern. We will provide notice of any material changes to this Arbitration Agreement. Except as set forth above with the class waiver, if any portion of this Arbitration Agreement is deemed invalid or unenforceable, it will not invalidate the remaining portions of the Arbitration Agreement.  Only the arbitrator is authorized to make determinations as to the scope, legality, or enforceability of this Agreement.  However, the parties agree that any issue concerning the validity of the class action/representative waiver above must be decided by a court, and an arbitrator does not have authority to consider the validity of the waiver. This dispute resolution will survive the end of the relationship between you and Pure Intentions Coffee, including end of any subscription or opt-out from marketing or other communications.

Severability:

If any provision of these terms and conditions is found to be illegal or unenforceable, the remaining provisions of these terms and conditions shall be unaffected and shall continue to be fully valid, binding, and enforceable.

Entire Agreement:

These terms and conditions and our Privacy Policy constitute the entire understanding and agreement between you and us with respect to the use of our website.

Copyright Infringement Claims Procedure:

We do not permit anyone to post materials on our website that infringe the copyrights of others. We have adopted and will follow the procedures outlined in Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, to address claims that copyright-protected material has been placed on our website without permission from the copyright owner.

Notice to Designated Agent. If you claim ownership of copyright in material posted on our website and you believe that posting it infringes your copyright -- or if you are authorized to act on behalf of a person who makes such a claim -- you may send us notice of your claim via email to info@pureintentionscoffee.com or regular mail to the address registered with the United States Postal Service.

Notice Requirements:

To be sure we are able to address your claim, you must include the following information in your notice:

Your physical or electronic signature. The notice should be signed either by the copyright owner of the infringing work or by someone authorized to act on the copyright owner’s behalf;

Identification of the copyrighted work you claim was infringed. If multiple copyrighted works are covered by the same notification, you may provide a representative list of the infringed works.

Identification of where on our website the copyrighted material can be found. Please provide a complete URL and any additional information necessary to enable us to locate and identify the claimed infringing material.

Your contact information. Please provide an address, telephone number, and, if available, an email address at which we can contact the complaining party.

The notice must certify that the complaining party has a good faith belief that use of the material on our website is not authorized by the copyright owner, its agent, or the law.

The notice must also state that the information supplied is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

If you fail to comply substantially with these notice requirements you may experience delay while we seek supplemental information. In the event we are unable to obtain supplemental information that substantially complies with these requirements we may deny your request to remove or disable the material.

Takedown Upon Notice:

Upon receipt of proper notification of claimed copyright infringement, we will respond promptly to remove, or disable access to, the material.

Misrepresentations:

The DMCA, 17 U.S.C. § 512(f), provides for penalties against persons who knowingly materially misrepresent that material or activity is infringing or that material or activity was removed or disabled by mistake or misidentification. If you have questions about any notification or counter notification to be provided hereunder, please seek advice from knowledgeable counsel. THE INFORMATION PRESENTED HERE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE LEGAL ADVICE.